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Privacy Policy

Effective: January 17, 2019  @ Infrex India.


Your privacy is important to us. This Privacy Policy explains how we collect, share, use, and protect information when you visit our site. 

Privacy Policy

The Information We May Collect from You 

If you are our customer or have begun to apply for a product or service, the types of personal information we collect depends on the product or service. We collect your personal information when you purchase any financial products or services. 
This information can include, for example, your name, Mobile Number, home address and other personal information.

On our Websites, you remain anonymous unless you register for, apply for or use a product or service.

Our Social Media Pages 
When you engage with Infrex India on our social media pages, you can make certain information from your social media profile, postings, and other interactions available to us as well as other participants on these platforms. You may be able to control what data you share, and with whom, through the privacy settings on these social media sites. Any information you share or interactions you may have while participating on those platforms is subject to the privacy policies and terms of use of those social media platforms. Infrex India may but is not obligated to monitor and archive conversations with Infrex India social media accounts and on Infrex India social media pages. Infrex India monitors and may archive the conversations you have with our Mortgage Consultants and/or other representatives. Please note that when you visit Infrex India's pages on social media sites where your information is shared with us, the use of that information is subject to these Privacy Practices, as well as to our Terms of Use. 

Third Parties
Third parties may offer services on our websites. If you provide these third parties with information, the collection and use of that information will be subject to their privacy policies and will not be subject to this policy. If you accept third-party goods or services advertised at our sites, a third party may be able to determine that you have a relationship with us, for example, if the particular offer was made only through our site. 

We also may use third parties to provide other services on our behalf. For example, third-parties may host micro sites and moderate our social media pages. These third parties are contractually obligated to comply with Infrex India's privacy and security standards and are limited in their use of information collected on our behalf. 

Third-Party Applications, Plug-Ins, Widgets and Links to Third-Party Websites 
Within our Websites, there may be embedded applications, plug-ins, widgets, as well as links to third-party sites that may offer you goods, services, or information. Some of these sites may appear within our site. When you click on one of these applications, plug-ins, widgets, or links, you will leave our site and will no longer be subject to Infrex India's Privacy Policy and privacy practices. We are not responsible for the information collection practices of the other sites that you visit, and we urge you to review their privacy policies before you provide them with any personally identifiable information. Third-party sites may collect and use information about you in ways that are different from the practices of Infrex India. 

Cookies and Similar Technologies 
When you visit our Website (s), we and our service providers (including advertising providers) may place cookies or other similar technologies on your computer or device. A cookie is a piece of data stored on your hard drive. It takes up very little room on your system and helps us to tailor our Websites. You can set your web browser to inform you when cookies are placed on your computer or mobile device, or you can prevent them from being placed. However, if you choose to prevent cookies from being placed, some of our Website functions might not work properly. The cookies do not link to any personally identifying information about you. You can find more information about cookies here

In addition, we and our service providers (including advertising providers) may collect information using cookies or other similar technologies about your browsing activities over time and across other Websites after you visit our Websites. For information on how to opt-out of interest-based advertising, please visit the Digital Advertising Alliance's Consumer Choice page. 

Local Share Objects or "Flash" Cookies 
As part of our ongoing efforts to enhance our online security and protect your information, we may use Local Share Objects (LSOs, or Flash cookies). The use of LSOs assists you in conducting your Online transactions.

Web Browser 'Do Not Track' Signals 

We do not respond to Web browser 'do not track' signals at this time. 


Web Analytics 
We may use web analytics tools that use cookies, including, but not limited to Coremetrics, and Google Analytics, to collect anonymous information about pages visited, links that are clicked, and other information about the use of our websites. We aggregate and use this information to better understand site activity and to improve our products and services. 

How We Use Your Information: Non-Identifying Information 
The following are some of the ways in which we may use non-identifying information:
To advertise and market our products and services to you;
To present targeted messages, including ads, to you;
To determine whether our ads or other promotional activities are effective;
To learn more about how consumers use our Websites;

How We Use Your Information: Identifying Information
If you are buyer or have begun to apply for a product or service and or have made any purchase, the reasons we use your information may include: we may contact you about your purchase, including to resolve issues around transactions, or any to send any important updates on your query. Because we need to be able to contact you to run our businesses and offer you services, you cannot opt out of this contact. We may use any phone number, including any mobile phone number you have given us to contact you about these or other issues. If you give us a mobile number, please be aware that you may incur additional fees from your carrier. By giving us your mobile number, you also agree that we may contact you by text message (carrier charges may apply). You further agree that we may call the phone number you have provided to us to contact you about your issue using a manual dialer method and/or pre-recorded message. 

Other ways we may use personal information we collect from you alone or in combination with information we have collected from other sources include:
To provide products and services;
To present targeted messages, including ads, to you;
To process your application for our products or services;
To service your query(s) (for example, to respond to questions about your issue);
To advertise and market our products and services to you;
To learn more about how customers use our Websites and interact with our products and services;
To manage fraud and security risks, including, but not limited to, detecting and preventing fraud or criminal activity;
To safeguard your data;
To respond to court orders or legal investigations; and
In other ways as required or permitted by law or with your consent.

How We May Share Your Information 
Telephone and Electronic Communication Monitoring or Recording 
You agree that we, including our agents and service providers, may monitor, record electronically, and retain telephone conversations and electronic communications between you (including anyone acting on your behalf) and us.

How We Protect Your Information 
We use standard security measures to protect your personal information from unauthorized access and use. These measures include device safeguards and secured files and buildings, as well as oversight of our third party service providers and employee training.

We also ask that you do your part by taking precautions such as not responding to any unauthorized person seeking your confidential details/information, running an updated version of your virus protection software, and notifying us immediately if you suspect fraudulent activity. 

You can learn more about safeguarding your information here

Protecting Children 
We feel strongly about protecting the privacy of children. As such, we do not knowingly collect personally identifiable information from children under the age of 13. 

Changes to Our Online Privacy Policy 
We may add to or change this Policy from time to time and will post the revised Policy on this site. Your continued use of our site or any online service following changes to the Policy will constitute your agreement to any changes.